# Email & Message Templates
**Enk Consulting** — Free sample resource  
Simple follow-up and reminder templates for small teams

Replace [brackets] with your details. Keep your own voice.

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## 1) New lead — thank you
Subject: We got your request — [Business Name]

Hi [Name],

Thanks for reaching out about [service]. We received your message and will follow up by [timeframe].

If it’s urgent, call us at [phone].  
To pick a time now, book here: [booking link]

Talk soon,  
[Your name]  
[Business Name]

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## 2) After-hours acknowledgment
Subject: Thanks — we’ll reply when we’re back

Hi [Name],

Thanks for contacting [Business Name]. We’re currently closed and will get back to you when we reopen on [hours].

If you’d like, book a time that works for you: [booking link]

Thank you,  
[Business Name]

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## 3) Quote / estimate follow-up
Subject: Quick check-in on your [service] quote

Hi [Name],

Just checking in on the quote we sent for [service]. Happy to answer questions or adjust the plan if your needs changed.

Would [Day] or [Day] work for a quick call?

Best,  
[Your name]

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## 4) Appointment reminder
Subject: Reminder: [Service] on [Date] at [Time]

Hi [Name],

This is a reminder of your [service] appointment on [Date] at [Time].

Location / call details: [details]  
Need to reschedule? Reply to this email or call [phone].

See you then,  
[Business Name]

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## 5) Missed appointment
Subject: Sorry we missed you — want to reschedule?

Hi [Name],

We noticed we missed your appointment on [Date]. No problem — these things happen.

Reply with a better time, or book here: [booking link]

Thanks,  
[Your name]

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## 6) Review request
Subject: How did we do?

Hi [Name],

Thanks again for choosing [Business Name]. If your experience was a good one, a short Google review helps other local customers find us.

Leave a review: [review link]

Appreciate you,  
[Your name]

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## 7) Soft re-engagement
Subject: Still need help with [service]?

Hi [Name],

We spoke earlier about [service]. If it’s still on your list, we’re happy to help — no pressure.

Book a time: [booking link]  
Or reply with questions.

[Your name]  
[Business Name]

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More help: https://www.enkconsulting.ca/book  
contact@enkconsulting.ca