# Prompt Library for Small Business Teams
**Enk Consulting** — Free sample resource  
Useful prompts for everyday business writing (review before you send)

Copy a prompt, replace the brackets, and paste into your AI assistant.

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## Customer replies
**Fast reply to a new lead**  
Write a friendly reply to a [industry] customer who asked about [service]. Confirm we received their message, ask one clarifying question, and invite them to book a call this week. Keep it under 120 words.

**After-hours auto-reply**  
Write a short after-hours message for [business name]. Thank them, say when we reopen, and offer a link to book: [booking link].

**Quote follow-up**  
Write a polite follow-up for a quote we sent 3 days ago for [service]. Offer to answer questions and suggest two times to talk.

## Website & ads
**Service page draft**  
Write a clear website section for [service] in [city/area]. Include who it’s for, what we do, what to expect, and a call to action to book.

**Google ad headlines**  
Give me 10 Google ad headlines (max 30 characters) for [service] in [location], focused on booked appointments not vague “learn more”.

**Landing page FAQ**  
Create 8 FAQs for customers considering [service], with short practical answers.

## Operations
**Job summary for CRM**  
Summarize this customer conversation into CRM notes with: need, urgency, budget signals, next step. Conversation: [paste]

**Review request**  
Write a short SMS asking a happy customer to leave a Google review. Include our review link: [link].

**No-show reminder policy**  
Draft a calm message for a customer who missed an appointment, offering to reschedule.

## Content ideas
**Monthly email**  
Write a short monthly email for [business type] customers with one useful tip and one soft offer.

**Social post**  
Write 5 LinkedIn/Facebook posts about [topic] for a local [business type]. Keep them practical, not hypey.

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**Reminder:** AI drafts. Your team should review anything customer-facing.

https://www.enkconsulting.ca/book  
contact@enkconsulting.ca